EasyShip News

2025-02-20

We would like to inform you that, due to temporary difficulties on the side of Russian Post in Europe, there are delays in processing and dispatching batches of parcels. We are monitoring the situation closely and are in constant contact with our logistics partners to minimise possible delays.

At the moment the average waiting time has increased by 7–14 days, but we are doing everything we can to have your order delivered as soon as possible.
If you have any further questions, please contact us. We are always ready to help!

Thank you for your understanding and trust.

2023-07-06

Good news for clients who top up their balance in roubles via Tinkoff. We have lowered the dollar exchange rate for payments in roubles. Delivery has become even more affordable.

A commission for buying goods is being introduced: 5%, but not less than $3.

2023-07-04

Vinyl records and CDs

We have received clarification on the new sanctions package: music and video recorded on any media can be shipped by any method (discs, cassettes, vinyl records)
 If the media is blank, such goods are on the sanctions list.

2023-01-18

The 9th sanctions package has been issued, prohibiting the shipping of all computers, tablets, keyboards and mice, computer equipment, spare parts, lenses and optics, printer cartridges, navigation equipment, and toys with a built-in motor.

More about the changes:

1. PC components (now not only processors but everything: RAM, hard drives, graphics cards, keyboards, mice, monitors, cases, etc.) – any
2. electronic components (transistors, resistors, circuit boards, microchips, machine tool parts) – any
3. radio-controlled toys and toys containing a motor (cars, trains, planes, helicopters, etc.) – any
4. drones – any
5. weapons and any parts for weapons (even stock pads, etc.)
6. clothing and footwear – over 300 euros per item
7. household electronics (humidifier, hair dryer, vacuum cleaner) – over 750 euros per item
8. electronic musical instruments (DJ console, sound effects unit) – over 1,500 euros per item
9. camera lenses – any
10. car parts – over 300 euros per part
11. quartz or mechanical wristwatches – over 300 euros per item
12. echo sounders, fish finders, transducers, chartplotter devices – any
13. GPS navigators – any
14. laptops, tablets, assembled personal computers – any
15. smartphones, push-button mobile phones, smart watches and fitness trackers – over 750 per item
16. soldering irons – any
17. oils (automotive and motorcycle) and other similar refined petroleum products – any
18. musical instruments (any drums, any guitars, any pianos, wind instruments) – over 300 euros per item
19. generators (petrol and diesel) – any
20. binoculars, telescopes – any
21. audio speakers, headphones – over 1,000 per item
22. digital video and photo cameras (the devices themselves, not lenses) – over 1,000 per item
23. game consoles – up to 750 per item
24. landline phones, docking stations for cordless landline phones – any

If a client's parcel contains goods that fall under the sanctions lists, then during packing our staff will either switch the whole parcel to the Cargo rate, or separate the sanctioned goods into a separate order (the service costs $5)

An additional commission is charged for shipping Apple products:

- for new items: Apple Watch – $30, iPhone – $45 (latest model $100), MacBook – $100, iPad – $70

- for used items: Apple Watch – $30, iPhone – $25, MacBook – $80, iPad – $50

2022-09-15

 Russian Post is temporarily suspending shipping of parcels to Kazakhstan due to difficulties at German customs.

Parcels to Kazakhstan can be shipped by USPS or by Express (without sanctioned goods).

2022-09-10

From 1 October the duty-free threshold for parcels will change to 200 euros and (or) 31 kg.
The limit will continue to apply to each parcel, and the number of shipments per month is not limited. Parcels must be for personal use.

If the value of a parcel exceeds 200 euros and (or) 31 kg, duty will be charged at 15% of the excess amount.

We would also like to remind you that a sanctions list of goods currently applies to Russia and Belarus: clothing and footwear must not exceed 300 euros per item;  appliances, electronics and gadgets – up to 750 euros per item.

2022-05-27

2022-04-13

Customs has stopped some parcels with electronic devices for inspection. All documents on our side have already been provided, and we are waiting for the check. The timing is not yet clear, we are in the queue.
The other parcels have been sent on to Russia.

These parcels are under inspection:
ESC33422O187359RU
ESC33422O187358RU
SC29359O187259RU
ESC26272O188132KZ
ESC25411O187876RU
ESC25018O188358RU 
ESC23933O188428RU
ESC20907O188562RU
ESC20907O188562RU 
ESC18185S751619 
ESC18185O188481RU
ESC18185O188481
ESC15255S753360 
ESC15255O187978RU
ESC14001O188330RU 
ESC12891O187468RU 
1000000063130 
1000000063137
ESC4198O188133RU
ESC4687O188171RU 
ESC4687O188171RU 
ESC4687O188171RU
ESC53119O188300KZ 
ESC56124O187086RU 
ESC56124O187086RU
ESC56513O183675RU 
ESC9177S752859 
ESC10827O187714
ESC10827S739534

2022-04-11

Dear clients,

The situation with buying orders is as follows: we have received a large number of buying requests from our clients, but we have run into a problem topping up our accounts to fulfil them. We are currently waiting for funds to be credited to our US account (the bank has requested additional documents for verification). In  this regard, we are temporarily suspending buying orders until the funds arrive in the account. As soon as we receive the funds, we will start buying immediately (we expect to receive them by Friday). We apologise for the inconvenience. 

Money for buying orders that have not yet been fulfilled will be credited to your balance. If you would like to withdraw it to your card, please let us know in the chat. The refund will be made in roubles. 

2022-03-22

You can now top up the balance of your Personal Account in roubles!

Russian bank cards are accepted, and crediting to the balance and conversion of roubles to dollars happen instantly.

IMPORTANT: this payment works through the old version of the personal account (after logging in, please click the "enter the service" button).
Payment is available in the "top up balance" section. Simply enter the desired amount in $ and proceed to payment – the amount in roubles will be calculated automatically.

2022-03-18

Dear clients. Due to recent world events, our service is changing some of its terms of operation:

- we are cancelling payment on delivery. That is, all parcels will be shipped only on 100% prepayment. You can find information about paying for parcels here

- from 16 March the USA has introduced a number of sanctions on goods exported to Belarus and Russia. Under these rules we will not be able to ship certain categories of goods https://docs.google.com/document/d/18t958pLzvTlBQBulLVyikO1JXKtZ7wCg/edit?usp=sharing&ouid=107514494405364896204&rtpof=true&sd=true

- from 15 March the EU has introduced restrictions on the export of certain categories of goods from the EU to Russia. The list of goods is in the document https://drive.google.com/file/d/14tzYcochS12-jP_Avs-dHl3Bu1pn7P-c/view?usp=sharing

Please note: laptops, tablets, smart watches and other devices can be shipped with a completed BIS-711 form, but they must not cost more than 750 EUR

- we are limiting the channels for incoming messages. Please send all your questions through your personal account. Thank you

2022-03-07

For shopping on foreign websites, Russians are advised to get a card with the alternative UnionPay payment system or a co-badged «Mir»+UnionPay card.
⠀

• What is it?
  UnionPay is a payment system created in China that operates in 180 countries.  Founded by an association of Chinese banks in 2002, by 2015 UnionPay had become the largest in the world, overtaking Visa and Mastercard in the share of transactions processed.
  ⠀
  Co-badged cards are cards that run on not one but two payment systems at once. Transactions on the card are processed by one or the other payment system, depending on the country in which the transaction takes place.
  ⠀
• Where to get one?
  The UnionPay website lists the Russian banks that can already issue such a card:
  Rosselkhozbank, Gazprombank, «Solidarnost», Promsvyazbank, Bank «Saint Petersburg», Primsotsbank, Bank «Zenit», Pochta Bank
  «Vostochny» (from 14.02.2022 its successor is «Sovcombank»), «Primorye», VBRR
   Sberbank and «Tinkoff», Raiffeisenbank, Rosbank and Credit Bank of Moscow have also announced the possible issue of a co-badged "Mir«/UnionPay card. «Alfa-Bank» is already working on launching UnionPay cards.
  More details: unionpayintl.com
  ⠀
• How to apply?
  Fill in an application on the website or at a bank branch.
  Wait for the decision on the application – the reply will be sent to the phone number or email you provided
  Collect the card at a bank branch or arrange delivery by a bank representative (if this option is available)
  ⠀
• Is UnionPay accepted for payment in the USA?
  Yes, UnionPay has an agreement with the American payment company Discover Financial Services, which allows UnionPay cards to be used to pay for online purchases in stores that accept Discover or Diners Club cards.

2022-03-06

Dear users!
Visa and MasterCard have decided to restrict their operations for holders of Russian cards in the coming days: payments abroad and in foreign online stores will be unavailable.

To pay for purchases and withdraw cash abroad, we recommend getting a co-badged «Mir» – UnionPay card, which will be accepted both in Russia and in the 180 countries that support UnionPay. 

All cards of the international payment systems VISA and MasterCard issued by Russian banks will continue to work in Russia as usual until their expiry date. Transactions on them are processed within the country in the National Payment Card System and are not affected by sanctions. Clients' funds in the accounts linked to such cards are fully preserved and available.

Holders of these cards in Russia will be able to use ATMs, pay with the cards and make card-to-card transfers.

At the same time, cross-border transactions on VISA and MasterCard cards will be prohibited. This applies both to paying for purchases in foreign online stores and to using these cards abroad. 

When travelling abroad, it is recommended to take cash currency and a «Mir» card for the countries where it is accepted. At present these are Turkey, Vietnam, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Tajikistan, South Ossetia and Abkhazia.

We are now working on payment methods alternative to PayPal.

2022-03-02

According to our clients, payment via PayPal goes through fine when paying from the PayPal balance. We are now working on expanding the ways to pay for parcels (an alternative to PayPal). PayPal currently does not allow new cards to be linked to an account, so try topping up your PayPal balance and then paying from the balance.

Shipments from the warehouse are not cancelled; we are shipping everything on schedule. 

2022-02-28

Dear clients,

In connection with recent events in the world and the concerns of our clients, we would like to inform you that the Easyship service is operating as usual. We receive and ship parcels as before. We use European carriers for our shipments, so batches are dispatched in the «normal» mode.

We would also like to inform you that some banks have come under sanctions, so paying for the service may be difficult (Sberbank, «VTB Bank», «Otkritie», «Alfa-Bank», «Novikom» and «Sovcom», Gazprombank JSC, Rosselkhozbank JSC, «Credit Bank of Moscow», «Promsvyazbank» and the subsidiaries of these banks. The list may be incomplete). If possible, we recommend  using cards of other banks to pay for the service. We remind you that when shipping parcels by Easyship Express, Easyship Express Courier and  Easyship Express Lite you can choose payment on delivery. If you have problems buying goods, you can use the buying service. From 1 March the commission will be reduced to 1% (but not less than $5)

Unfortunately, we cannot predict how the situation will develop, but we will keep you informed of all events and changes related to the operation of the service.

2022-02-01

Due to Aeroflot cutting its number of flights by 2.5 times since mid-January, as well as the snowstorm in New York on 29–30 January, there is a significant delay in dispatching batches from JFK airport.

2021-12-01

Based on the current delays as of 10 December with departures and transit times, the situation is as follows:

Parcels shipped at Russian Post rates – Easyship Priority – currently take on average 2–2.5 weeks from departure from the USA to Russian Post in Germany. From the Post's warehouse to Russian customs – 1–1.5 weeks. EMS has virtually no delays from the Post's warehouse to Russian customs.

Parcels shipped by the express method – Easyship Express, Easyship Express Lite – currently have a transit time of 2–3 weeks on average from departure from the USA to Russia. The time for cargo placement and customs clearance has also increased to 1 week. 

2021-11-24

Dear clients. Ahead of the "high season" we expect delays in shipments in all directions from the USA to Russia and Berlin (Russian Post rates) over the next 3–4 weeks. The volume of cargo shipped before the Christmas holidays increases many times over, so a queue for dispatch forms at the airlines. Delivery times may increase by 10–14 days to recipients. Unfortunately, the speed of dispatch does not depend on us, but we do our best to ship  our cargo with minimal delays. We therefore recommend shipping your parcels with New Year gifts now. 

2021-09-23

Dear clients. From October 2021 the concept of the Easyship Express Lite rate is changing. To use this rate, the following conditions must be met:

• the order must be created in the personal account BEFORE it arrives at the warehouse, with the recipient and pick-up point specified;
• or auto-packing has been set up for all orders.

Such orders are packed immediately upon delivery to the warehouse, without going onto the storage shelf.
We are also removing the Easyship Priority Lite rate. It will be merged with the Easyship Priority rate.

2021-09-21

Personal Account update: all the information from the label of an incoming order is now available in the order. 

When an order is created, all the information on the label is automatically entered into the "Description" field of your order. You can now check the store/sender, the tracking number, the recipient and other details of the order added to your locker.

2021-06-23

Dear clients. From the 29th the commission for buying goods by our manager will change. The buying commission will be 8%, but not less than $5. For orders of 10 or more items in one order the commission will be 10%. PayPal fees remain unchanged. 

2021-06-09

 Friends, we kept our rates unchanged for a long time, despite the pandemic and rising costs at every stage.  But due to the continuing rise in prices, from warehouse rent and maintenance, staff wages and the growing cost of packaging materials to transport costs and rising carrier tariffs, we are forced to slightly increase the cost of our services and the rates for shipping from the USA from 10.06.2021.  

 We make every effort to keep our rates competitive, but the price increase is necessary to maintain the quality of service and fast delivery of your parcels. At the same time, we are working on improving customer service, expanding the list of additional services and shortening the time of all parcel operations.

 Receiving your orders at the warehouse and consolidation are completely free. The shipping cost does not depend on the number of orders you decide to pack into one parcel – the rate is calculated only by the final weight of the parcel, the delivery region and the shipping method you find convenient.

 Thank you for your cooperation and happy shopping!